Privacy Policy

 

HomeFabrics & Rugs is committed to respecting your privacy and recognizing your need for protection and management of the contact information you share with us. We do not sell your information to any third party vendors. Additionally, we have safeguards in place to protect the confidentiality and security of the information you provide during a sales transaction. We encrypt all personal information provided to ensure it is unable to be accessed by any outside sources.

How do we protect the information you provide?

We use industry-standard Secure Sockets Layer (SSL) encryption to safeguard all sensitive data transmitted to us. This protection system ensures your personal information - including credit card number, name, expiration date, and billing information - is encrypted so that it cannot be read by anyone outside of our company system.

What information do we collect?

When you visit our site, our server automatically collects non-personally identifiable information - your internet service provider address and information on the pages you access on our site. In addition, we store information you provide when you make a purchase or enter your e-mail address. We also collect information when you volunteer to complete a survey.

How do we collect the information?

Like many Internet sites, we use "cookies" to recognize returning customers. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. We use the cookies to recognize your preferences and to keep track of items you've added to your shopping cart.

What do we do with the information we collect?

By evaluating how customers use our site, we can offer better content, easier navigation, and better checkout services. To obtain updates about new products, services, current sales and special promotions sign up to receive our emails. You may opt-in or out of our mailing list at any time. Customers who have supplied a telephone number will only be contacted when our staff needs to communicate pertinent information in regards to a current order. We use customer information in processing transactions both within our company and with third party vendors. Our third party vendors are, by contract, restricted from using your information in any way, except to help us provide the products and services we offer you on our site.

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect, see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you request that you wish this to happen.

* If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customers@homefabricsonline.com